Privacy policy

Last updated: August 23, 2026

This Privacy Policy describes how CHOSAE ("we," "us," or "our") collects, uses, and shares information about you when you visit or make a purchase from chosae.com (the "Site").

Information We Collect

Information you provide to us: When you place an order, create an account, or contact us, we collect information such as your name, email address, shipping and billing address, phone number, and payment information (processed securely by our payment provider — we do not store your full card details).

Information collected automatically: When you browse our Site, we automatically collect certain information about your device, including your browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about the pages you view, the websites or search terms that referred you, and how you interact with the Site, using cookies and similar technologies.

How We Use Your Information We use the information we collect to: fulfill and manage your orders, including processing payments and arranging shipping; communicate with you about your order, account, or customer service requests; improve and optimize our Site (for example, by generating analytics about how customers browse and interact with it); and, where you've opted in, send you marketing communications about products, promotions, and updates.

Sharing Your Information We share your information with third parties who help us operate our business, including: our ecommerce platform (Shopify), which processes orders and hosts our Site; our payment processor (PayPal), which handles payment transactions securely; and our fulfillment and shipping partners, who need your shipping address to deliver your order. We do not sell your personal information to third parties.

Cookies We use cookies to operate and improve our Site, remember your preferences, and understand how visitors use our Site. You can set your browser to refuse cookies, though some parts of the Site may not function properly without them.

Data Retention We retain your order information for as long as necessary to comply with our legal and tax obligations, resolve disputes, and enforce our agreements.

Your Rights Depending on where you live, you may have the right to access, correct, delete, or export the personal information we hold about you. To exercise any of these rights, contact us at hello@chosae.com.

Children's Privacy Our Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Policy We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. We'll post the updated version on this page with a new "Last updated" date.

Contact Us For questions about this Privacy Policy or how we handle your information, contact us at hello@chosae.com.