Términos del servicio

Welcome to CHOSAE. By accessing or using chosae.com (the "Site") and placing an order with us, you agree to the following terms.

About Our Products CHOSAE sells comfort, ergonomic, and everyday wellness accessories, including pillows, cushions, supports, and related products. Our products are designed for comfort and support only. They are not medical devices and do not diagnose, treat, cure, or prevent any condition. If you have a medical concern, please consult a healthcare professional before use.

Orders & Payment By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the payment method provided. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, or suspected fraudulent activity. Prices are listed in USD and are subject to change without notice; the price at the time of your order is the price you'll be charged.

Shipping & Delivery Please refer to our [Shipping Policy] for details on processing times, delivery estimates, and rates. Estimated delivery times are not guaranteed and may vary due to factors outside our control.

Returns & Refunds Please refer to our [Refund Policy] for details on how to return an item or request a refund.

Intended Use Our products are intended for general comfort and everyday use by adults. They should not be used as a substitute for professional medical equipment or advice. Discontinue use and consult a healthcare professional if you experience discomfort, pain, or an adverse reaction while using any CHOSAE product.

Intellectual Property All content on this Site — including text, graphics, logos, images, and product descriptions — is the property of CHOSAE and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

Limitation of Liability To the fullest extent permitted by law, CHOSAE is not liable for any indirect, incidental, or consequential damages arising from the use of our products or Site. Our total liability for any claim related to a product purchase is limited to the amount you paid for that product.

Governing Law These Terms are governed by the laws of Colombia, without regard to conflict-of-law principles, without prejudice to any mandatory consumer protection rights you may have under the laws of your own country of residence.

Changes to These Terms We may update these Terms from time to time. Changes take effect once posted on this page. Continued use of the Site after changes are posted means you accept the updated Terms.

Contact Us Questions about these Terms? Contact us at hello@chosae.com.